Focused expertise that helps clients become customer-centric digital organizations
eSoft has long and focused practices in all of our core industries, providing clients with a partner that is not only expert in IT, but expert in their industries. This combination of business knowledge and technology expertise allows us to help our clients transform how they operate and engage with digital customers and citizens.
IP technology has increased competition to unprecedented levels: everything is now an application and the barriers of entry have dropped. Consequently, communications service providers (CSPs) need to reinvent themselves and their business models. They are focused on expanding their services into complementary markets, providing an omni-channel customer experience, and pursuing digital innovation to win customers in a highly competitive and regulated market.